We all get more and more stressed with email (opens in a new tab) security and threats posed by malicious messages, says a new report from Egress.
According to a cybersecurity company, 99% of cybersecurity leaders are stressed about email security, and most of them are frustrated with a secure email gateway (98%). In fact, more than half (53%) worry that too many phishing emails go through the SEG.
According to Jack Chapman, Vice President of Threat Intelligence at Egress, the situation will only get worse as cybercriminals continue to develop their methods, using AI-powered technologies to develop persuasive emails on the large scale of greatest concern.
Outflow of customers and employees
Companies are also concerned about the consequences of phishing attacks. The report states that customer and employee churn is the biggest negative impact of the incoming mail security incident, adding that nearly nine out of ten (86%) of companies surveyed were negatively impacted by phishing emails. More than four in five (85%) said a successful phishing attack led to an account takeover.
For more than half (54%), customer turnover resulted in financial losses, and in 40% of incidents employees decided to leave the organization. The most common types of phishing attacks include malicious URLs and attachments, social engineering and supply chain breaches.
But it’s not just about falling victim to phishing emails. Employees often make unforced mistakes that lead to cybersecurity incidents, and these things are even more common than cyberattacks.
In fact, 91% of cybersecurity leaders said their employees leaked sensitive data via email, with the most common causes being reckless or risky behavior (sending data to a personal account to work remotely), human error (sending sensitive email to the wrong address) and data theft (for example, data taken when transferred to another company).
While traditional SEG technologies continue to be the backbone of any company’s email security stack, 98% of email leaders find emails before reaching their inbox (53%) and too time consuming (50%).